30 Days Return/Exchange Policy
We accept returns/exchanges within 30 days of purchase under the following conditions:
- Unopened/undamaged boxes are eligible for a full refund or for an exchange.
- Opened-box products that have not been installed can be returned or exchanged but will be charged $50 for restocking fee.
We do not accept returns/exchanges if the products have been installed or if it's sanitary condition has been obviously compromised. (Personal hygiene products)
Lotus Hygiene Systems Warranty
This limited warranty gives you specific legal rights, and you may also have other rights that may vary from state to state or according to other conditions.
General Limited Warranty
Covered The Manufacturers, Lotus Hygiene Systems Inc. will warrant to the original retail buyer only, which fails in normal use and within the applicable periods specified below, following the terms of this warranty. Lotus Hygiene Systems Inc. replacement will be warranted to the original purchaser of the products.
The Parts Warranty
If the parts fail within Twelve (12) months after original installation following the installation manual and normal operation, Lotus Hygiene Systems Inc. will furnish a replacement part(s).
*Applies solely to products purchased directly from Lotus retail stores
|
